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Account-based selling, also known as account-based sales and hyper-segmented sales is a strategic sales model in which the sale of goods or services is carried out to narrow segments of the target audience or specific decision makers. In a typical ABS concept, the selling company forms a target audience, then divides it into narrow segments to offline selling.[1]

History

Emerged in the mid-2010s as a further development of account-based marketing (ABM) strategy, hyper-segmented sales are considered one of the youngest strategies. However, according to research and consulting company Gartner, from 2020 ABS will be the basis of sales for most technology vendors, and the volume of this market will exceed $5 billion per year.[2]

The ABS concept was developed for use in the B2B industry, where an average of 6.8 people make purchasing decisions.[3] ABS increases sales volumes by involving all key persons in the transaction, offering them targeted presentation content that takes into account only their business interests.[citation needed]

Differences from account-based marketing

Broad industry marketing is not targeted enough to attract the right segment of the target audience.[4] The account-based marketing (ABM) strategy is managed by the marketing department and has a number of limitations. For example, corporate transactions often involve several decision makers, and presentation materials must be prepared for each of them. Contact provided by ABM strategy does not guarantee the continuation of business negotiations.[5] Implementation of ABM strategy provides for lead generation in offline sales, ABS strategy provides for transformation of leads into sales.[6]

ABS strategy implies teamwork of all departments involved in sales of goods or services, primarily sales and marketing departments, as well as corporate coaches and top management. Instead of traditional scenario and template work, ABS departments adapt their activities to specific microsegments of the target audience, focusing on personalized interaction with multiple stakeholders. This is not a quantitative approach, but a qualitative one, which considers each microsegment of the target audience as a market.[7]

ABS takes into account the microsegments that have been identified by ABM and develops them to generate income. With this strategy, an individual approach is developed that takes into account the interests and pain points of the decision maker.[8]

ABS is considered a tool to bridge the gap between marketing and sales departments.[9] Since ABS strategy involves going beyond the initial sales, it is used to scale up companies and increase sales volumes.[10]

See also

References

  1. ^ Andrey Pometun (May 16, 2020). "Какая ABS поможет продажам не буксовать". Business Inside.
  2. ^ Hank Barnes, John-David Lovelock, David Yockelson (August 31, 2017). "Tech Go-to-Market: How to Appeal to the Business-Focused Nature of the ABS Organization Through Its Enterprise Personality Profile". Gartner.{{cite web}}: CS1 maint: multiple names: authors list (link)
  3. ^ Steven Levey (May 22, 2018). "Have You Adjusted To These Three Changes In The B2B Buying Process?". Forbes.
  4. ^ Andrey Pometun, CEO of Selvery (June 29, 2020). "Продажи в B2B: как найти нужного человека на стороне клиента и подход к нему". Rusbase.
  5. ^ Андрей Пометун (April 16, 2020). "Какая ABS поможет продажам не буксовать". Business Insight.
  6. ^ "Data-Driven Approaches for Account-Based Selling". eMarketer. October 25, 2019.
  7. ^ Andrew Pometun (May 16, 2020). "Какая ABS поможет продажам не буксовать". Business Insight.
  8. ^ William Flaiz (March 16, 2018). "What Does Account-Based Marketing And Selling Mean?". Forbes.
  9. ^ Thomas Wieberneit (September 21, 2017). "How AI Can Mend the Marketing-Sales Gap". Customer think.
  10. ^ Sabrina Ferraioli (April 1, 2020). "5 Reasons to Consider Account-Based Selling". Business 2 community.