Boeing Global Services (BGS) is a division of The Boeing Company. It provides aftermarket support, such as maintenance and upgrades, to customers who purchase equipment from the company's other divisions, Boeing Commercial Airplanes and Boeing Defense, Space & Security, or other manufacturers. The division was established on July 1, 2017,[3] and is headquartered in the Legacy West development in Plano, Texas.[4]
BGS is one of the most profitable divisions of Boeing, earning a record US$19.1 billion in 2023 in revenue at a time when the company's other two divisions operated at a loss.[5][6][2] The revenue split is 60% commercial and 40% military.[5]
Services offered by the division include aircraft maintenance, converting aircraft to freighters, parts distribution, and developing technology. However, despite the company's financial success, it has also faced frustration from customers in its parts business in response to long lead times and increased prices for parts.[5]
References
- ^ "Boeing: The Boeing Company: General Information".
- ^ a b "The Boeing Co. 2023 Annual Report (Form 10-K)". U.S. Securities and Exchange Commission. January 31, 2024.
- ^ "Boeing Global Services Begins Operations" (Press release). The Boeing Company. June 30, 2024. Retrieved March 27, 2024.
- ^ "Boeing Selects Plano, Texas, Site for Global Services Headquarters" (Press release). The Boeing Company. April 5, 2017. Retrieved March 27, 2024.
- ^ a b c Bjerregaard, Lindsay; Broderick, Sean (December 14, 2023). "Boeing Selects New Global Services CEO". Aviation Week. Retrieved March 27, 2024.
- ^ Ganapavaram, Abhijith; Insinna, Valerie; Hepher, Tim (December 14, 2023). "Boeing names insider Chris Raymond as aftermarket business chief". Reuters. Retrieved March 27, 2024.
